Product Manager (2 openings)

PSI is a rapidly growing organisation delivering market leading products and services. With the growth comes more diverse client requirements and demands on our product line.  This role is key to researching and understanding the needs of key stakeholders, creating a strategic and defensible product roadmap, and to ultimately deliver products that delight our customers.

We are looking for a seasoned product manager to strengthen the product experience for new and existing users.  You will work closely with customers, executives, designers, engineers, scientists, marketing, and sales to design products, build defensible roadmaps, and deliver products to market.

RESPONSIBILITIES

  • Participate in building the strategy, vision and roadmap for scaling features and products
  • Strong customer-oriented mindset and ability to work and communicate with clients regarding sprints, releases and product details
  • Conduct market and customer research to develop insights and anticipate challenges and opportunities in the four core areas: authoring, delivery, proctoring and reporting.
  • Manage multiple projects working cross functionally with the business and software development teams to meet deadlines.
  • Innovate on behalf of our customers to define the next generation of features for your products
  • Own reporting and communication to senior leaders across the organization
  • Work with cross-functional teams to lead and support platform and product migrations
  • Work closely with Project Manager on key projects involving your products
  • Work closely with Solutions team to help craft and align client/bespoke versus product enhancements
  • Develop strong and consistent processes for continuously gathering input from both internal and external users

QUALIFICATIONS

ESSENTIAL SKILLS:

    • Strong analytical skills
    • Attention to detail
    • Polished written and verbal communication skills
    • Teamwork
    • Flexible
    • Adaptable
    • Time Management

EXPERIENCE:

    • 6+ years of demonstrated product management experience delivering quality, on-time product delivery working closely with QA, software development and project management in an agile environment
    • Product experience with large-scale SaaS software systems
    • Thorough business requirements gathering experience
    • Experience determining accurate LOEs
    • Experience owning and developing product roadmaps aligned with corporate goals, objectives, and drivers
    • Demonstrated project management skills over multiple projects
    • Experience working with Agile/Scrum methodology
    • Experience translating between the technical details, customer problems, and business impact of the team’s work

ABOUT PSI Exams:

At PSI, our mission is to help people meet their potential. That is our core purpose, enabling our vision to empower people in their careers and drive organizational success. We achieve this by being the one workforce solutions provider that fuses science, technology and expertise to deliver best-in-class testing, assessment and development products and services.

PSI’s culture is as strong as the people who embody our core values. These include our drive to work together as one team, to be dependable in our pursuit of rigor and excellence, to value people and respect everyone’s talents, to embrace diversity in perspectives and culture, and to think creatively with the willingness to experiment.

Learn more about what we do at: http://www.psionline.com

Infrastructure Security Engineer

The Infrastructure Security Engineer role is key to ensuring that PSI systems are robust, secure and well designed. The role requires the individual to drive continuous improvement in policy, systems, and tools securing critical data and infrastructure. A PSI Infrastructure Security Engineer is relentless in identifying threats through systems, data, and market trend analysis and working with a complex set of service teams in implementing defence solutions.  Additionally,  this role involves ensuring that server infrastructure and associated systems of the global business run smoothly and reliably in order to provide a secure and stable platform for business operations.  Overall, the Infrastructure Security Engineer ensures that PSI’s systems are designed to best protect the security and integrity of PSI and client data. The role also requires ensuring that PSI systems and solutions are proactively monitored and scanned for vulnerabilities, and that any systems issues are rapidly resolved in order to prevent or minimise disruption to the business operations of PSI or its clients.

There is a strong preference for someone who has experience with infrastructure in a government agency. This opportunity would suit an experienced engineer who is looking to take a leading role in designing and building solutions. This role requires an individual who thrives in a changing environment and who is able to adapt their approach and recommendations to fit. We are looking for an individual who embraces the prospect of being part of a dynamic, growing organisation where they can use their skills and experience to personally make a difference.

RESPONSIBILITIES

  • Secure, identify, and remediate security issues in AWS cloud infrastructure and systems.
  • Develop and implement a standardized automated patch management process for all data centers and cloud.
  • Assist the Incident Responses team with SIEM engineering.
  • Provide backup support to the Incident Responses team.
  • Analyze and design innovative technologies/services to address complex security issues.
  • Conduct risk assessments for legacy and new production instances.
  • Participate in design reviews of new infrastructure to ensure adherence with ISO 27001 and SOC 2.
  • Participate in the deployment and administration of anti-virus solutions to all corporate servers and endpoints.
  • Install, monitor, and administrate e-Mail gateway.
  • Identify and remediate electronic security risks.

QUALIFICATIONS

  • Bachelor’s degree in Computer Science or equivalent training/certification.
  • 3+ years of working experience in a hands-on security role performing investigation and remediation.
  • 2+ years of working experience with Rapid 7 or an alternate SIEM.
  • 2+ years of working experience with Proofpoint, Barracuda E-Mail gateway or similar email gateway.
  • 2+ years of working experience with corporate antivirus solutions. CrowdStrike preferred.
  • In depth knowledge of implementing of AWS security best practices.
  • Familiarity with AWS specific services. (Ex. CloudTrail, CloudWatch, CloudFront.)
  • Experience with automating AWS tasks. Terraform preferred.
  • Strong knowledge of Windows and Linux environments.
  • Proven history of reviewing and implementing security policies.
  • Experience and detailed technical knowledge of security engineering, system and network security, authentication and security protocols, cryptography, and application security.
  • Knowledge of core server technologies and domain configuration and management, including DNS, DHCP, AD and GPO.
  • Knowledge of Hypervisors.
  • Excellent knowledge of Office 365 security/migration/integration.
  • Expertise in endpoint management tools. (Ex. SCCM, Ivanti)
  • Good understanding of scripting. (Ex. PowerShell, Python, etc.)
  • Expertise in intrusion detection, firewalls and content filtering.
  • Knowledgeable with disaster recovery, computer forensic tools, technologies and methods.
  • Detailed knowledge of security standards and best practice.
  • The job may require occasional travel to remote sites located globally.
  • Some activities may require evening or weekend work to be undertaken in support of the IT network.
  • Must be able to obtain TSA, BCP, FAA and CTC Security Clearances.

ABOUT PSI Exams:

At PSI, our mission is to help people meet their potential. That is our core purpose, enabling our vision to empower people in their careers and drive organizational success. We achieve this by being the one workforce solutions provider that fuses science, technology and expertise to deliver best-in-class testing, assessment and development products and services.

PSI’s culture is as strong as the people who embody our core values. These include our drive to work together as one team, to be dependable in our pursuit of rigor and excellence, to value people and respect everyone’s talents, to embrace diversity in perspectives and culture, and to think creatively with the willingness to experiment.

Learn more about what we do at: http://www.psionline.com

QA Engineer

The Software Development Engineer in Test will be responsible for the manual and automated testing of our applications. Their primary responsibility will be to ensure the quality of the products we deliver to our customers. This will be accomplished by developing a repository of tools, frameworks, and test cases that will cover the functionality, usability, interoperability, and scalability of our systems.

RESPONSIBILITIES

  • Ensure product quality through manual and automated testing efforts
  • Design and author test cases to cover integration, load, and end-to-end testing of web applications
  • Aid in troubleshooting problems that arise in product lines across various environments
  • Work closely with a team of developers to cover the testing needs of new features and enhancements
  • Participate in the design and implementation of various frameworks and tools to support testing efforts
  • Contribute to the continuous improvement of the QA process
  • Assist in identifying escapes and participate in post-mortem root-cause analyses when problems are identified in production systems

QUALIFICATIONS

  • Bachelor’s degree in Computer Science or related field preferred, or equivalent combination of education, training, and experience
  • Minimum of one (1) year of manual and/or automated testing experience; recent college grads may be considered
  • Solid understanding of object-oriented programming principles
  • Experience with C# and the .NET framework
  • Experience with REST services
  • Understanding of CI/CD environments/methodologies
  • Understanding of RDBMS’s and SQL
  • Good written and verbal communication skills
  • Good problem-solving skills

ABOUT PSI Exams:

At PSI, our mission is to help people meet their potential. That is our core purpose, enabling our vision to empower people in their careers and drive organizational success. We achieve this by being the one workforce solutions provider that fuses science, technology and expertise to deliver best-in-class testing, assessment and development products and services.

PSI’s culture is as strong as the people who embody our core values. These include our drive to work together as one team, to be dependable in our pursuit of rigor and excellence, to value people and respect everyone’s talents, to embrace diversity in perspectives and culture, and to think creatively with the willingness to experiment.

Learn more about what we do at: http://www.psionline.com

Full Stack Developer

In this role, you will be responsible for the supporting and developing new features of technology PSI provides to its customers.  You will be working closely with the engineering teams to understand what has been developed.  Work closely in supporting and developing new features of an existing Java/Spring web based application with a SQL database. Integration with other internal and 3rd party systems.  This role is critical to the successful delivery of PSI services and the quality of its products.  This role adds significant value to the operation of PSI’s Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand.

This opportunity is ideal for a determined and proactive individual. A talented and creative full stack software developer. This role requires an analytical thinker who is willing to pay significant attention to detail in their work. We’re also looking for someone who seeks progression and embraces the prospect of being part of a growing organization, where they can personally make a difference.

RESPONSIBILITIES

  • Managing and executing end-to-end for key technology platforms and be accountable for projects
  • Develop enterprise class & scalable web applications
  • Enhance and support existing web application functionality which includes new feature development and resolving complex code issues as reported
  • Collaborate with subject matter experts, product managers and engineers to build modern, scalable, user friendly and functionally robust web applications in an AGILE environment
  • Participate in all aspects of SDLC including analysis, requirements, design, implementation, testing and support.
  • Use principles, guidelines and best practices as defined.
  • Reviewing and analysing feature requirements
  • Maintaining and creating product knowledge documentation
  • Researching and embrace new techniques and technology to improve technology

QUALIFICATIONS

  • Experience working with stakeholders to establish acceptance criteria.
  • Bachelor’s degree in Computer Science or closely related field
  • 2+ minimum years of relevant work experience
  • Experience in basic web technologies (HTML, CSS, Javascript)
  • Experience in core Java, Spring Boot, Node.JS a plus
  • Experience with using or designing APIs is a plus
  • Experience with REACT or Angular is a plus
  • Experience with AWS serverless applications is a plus
  • Experience with microservices architecture is a plus
  • Experience with accessibility work (specifically WCAG) is a plus
  • Comfortable using source control repository such as GIT and task management tools such as JIRA.
  • Experience building customer facing applications deployed on cloud environments such as AWS a plus.
  • Strong verbal and written communication skills.
  • Comfortable learning and applying new technologies to enhance application usability and performance.
  • Excellent time and project management skills with the ability to handle multiple projects and communicate project status accurately.
  • Team player with a “can-do” attitude.
  • Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences
  • Able and willing to work independently and in a fast-paced environment with tight deadlines

ABOUT PSI Exams:

At PSI, our mission is to help people meet their potential. That is our core purpose, enabling our vision to empower people in their careers and drive organizational success. We achieve this by being the one workforce solutions provider that fuses science, technology and expertise to deliver best-in-class testing, assessment and development products and services.

PSI’s culture is as strong as the people who embody our core values. These include our drive to work together as one team, to be dependable in our pursuit of rigor and excellence, to value people and respect everyone’s talents, to embrace diversity in perspectives and culture, and to think creatively with the willingness to experiment.

Learn more about what we do at: http://www.psionline.com

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